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Technical Information

What is a secure password and how do I ensure that I am using a strong password?

Strong passwords make use of multiple rules to provide a ...

I can’t see my recently published website, why is this and what should I do?

The following are some of the more common reasons why ...

I receive a ‘550 relay not permitted’ error message; how do I enable SMTP Authentication?

The same username and password used to retrieve your mail ...

I have a large database, how many emails can I send out on my hosting account?

Processing large amounts of mail adversely affects Web server performance. ...

What is the maximum Email message size I can send?

Our email system currently supports a maximum message size of ...

What is Email Forwarding and how can I use it?

Email forwarding allows you to redirect emails sent to an ...

What is an Email Alias?

An email alias is not a real email account (or ...

What is FTP and how do I upload content to my website?

FTP (File Transfer Protocol) is the simplest way to exchange ...

Troubleshooting E mail Problems

What is an Email Auto-Responder?

Email auto responders automatically send a customised auto response (that ...

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