How do I set up an Auto-Responder?
Set-up an Auto Responder on a mailbox via konsoleH:
- Browse to konsoleH (https://secure.konsoleh.co.za/)
- Login with your domain name domain name and ftp password
- Select or search for a domain name in the ‘Hosting Service’ tab
- Select ‘Mail’ from the left-hand menu
- Select ‘Manage Accounts’
- The main window will display all the existing active email accounts for your domain
- Select ‘Autoreply’ next to the mailbox for which you wish to set-up the auto response
- Complete information requested
- Select ‘On’ from the Autoreply drop down
- Click on ‘Add’
- Your auto responder is now active. To test it, send an email to the address and see if you receive the auto response.
To remove the Auto Responder for a mailbox via konsoleH:
- Follows steps 1-8 above
- From the ‘Autoreply’ drop down select ‘Off’
- Click on ‘Add’
- You will notice when you go back to ‘Menu’ that Autoreply will no longer display ‘On’
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